Overcrowding is when there are “too many users” on a product. But… what is “too many users”? Aren’t more users of your product always a good thing, why does overcrowding sound like it’s a bad thing? As more and more users onboard onto a product and stick around, the number of users drastically increases, and along with it comes its own challenges. Successful products with a lot of growing users are susceptible to overcrowding. Overcrowding is a good problem to have; but if not tackled in time, it can lead to the downfall of a product.